Our Code of Conduct and Values🚀
At Rocket Services LLC, we are committed to providing top-notch moving and junk removal services to our valued customers while maintaining the highest standards of professionalism and integrity. Our core values form the foundation of a successful partnership between us and our clients:
01
Respect
We will always respect you, your property, and your time. If any issues arise, we'll work diligently and respectfully to find solutions. We kindly request that our clients respect our team member's time and effort.
03
Professionalism
Our team members approach every move and removal with professionalism. We ensure clear and open communication throughout our process and strive to create a comfortable and professional working environment for everyone.
02
Fairness
We're dedicated to providing outstanding customer service and delivering quality local moving and junk removal services at a fair price. We hope that our customer's are fair and objective, when leaving a review.
04
Honesty
Honesty is our policy. We honor our agreements and are transparent about our abilities and limitations. If a request falls outside our skillset or coverage, we'll let you know. We appreciate your honesty about about the specifics of your moving or decluttering needs.
05
Reliability
We value your time and will respond to calls, texts, and emails in a timely manner. Our team members will do their best to arrive during their arrival window and promptly communicate any delays, ensuring you're never left wondering about our whereabouts or availability.
06
Inclusivity
We do not discriminate based on race, national origin, social and economic class, sex, sexual orientation, gender identity and expression, age, political belief, religion, mental and physical ability, or any other factor. Rocket Services LLC maintains a strict zero-tolerance discrimination policy.
Commitment to Excellence
By adhering to these values, we aim to build strong and transparent relationships with our customers. If at any point any party involved does not follow this code of conduct, we reserve the right to take appropriate action to maintain a positive and respectful service environment.
At Rocket Services LLC, we take pride in not just meeting but exceeding your expectations. Our code of conduct reflects our dedication to a stellar service experience that you can trust. 🌟🏡🤝