When do I need to sign a waiver?

Only when the team leader flags a task outside standard moving help that carries extra risk, such as a very heavy item or a piece that may not fit safely. Most jobs don't need one.

Does the waiver cover my whole job?

No. It covers only the task written on it. The rest of the job is covered by the Service Agreement and the Claims Policy.

How do I sign the waiver?

Fill in the form on this page with your name, email, service address and photos of the item, then sign and press Submit. The office keeps a copy with your job records.

Waiver of Liability

Waiver

October 12, 2026 at 10:13:33 PM

This page explains when Rocket Services asks for a waiver of liability, what it covers and how to sign it.

When a Waiver Is Needed

Most jobs don't need one. The team leader asks for a waiver only when a task is outside our standard moving help and carries extra risk, for example:

A very heavy item, such as a safe or a piece over 300 lb
A piece that may not fit through a door, hallway or stairwell without risk
Handling an item a special way the customer asks for, when the crew sees a risk
Any other task the team leader flags before starting it

What You Agree To

You understand the task can cause property damage, structural damage or injury.
You accept those risks for that task and release Rocket Services LLC from claims tied to it.
There is no guarantee the item will stay free from damage.
You were offered other options, such as more helpers or equipment, and chose to go ahead.

The waiver covers only the task written on it. The rest of your job is still covered by the Service Agreement and the Claims Policy.

How to Sign

The team leader describes the task, and you add photos of the item and the space. Fill in your name, email and the service address, sign at the bottom of the form and press Submit. The office keeps a copy with your job records.

Questions about a waiver? Call or text (720) 336-1661 or email info@rocketservicesllc.com, and the office will be glad to help.

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Rocket Services LLC

WAIVER OF LIABILITY FOR

NON-STANDARD MOVING SERVICES

This Waiver of Liability ("Waiver") is made and entered into on this date:

by and between:

Customer Name (First & Last Name)

Customer Email

Service Address

and Rocket Services LLC

BACKGROUND

The Customer has requested Rocket Services LLC to perform a task outside the standard scope of moving services ("Non-Standard Task"), which may involve elevated risk of property damage, structural damage, personal injury, or other liabilities.

DESCRIPTION OF NON-STANDARD TASK (To be completed by Rocket Services LLC Representative)

Upload Photos (Picture(s) of item(s) and property)

ACKNOWLEDGMENT AND ASSUMPTION OF RISK

The Customer acknowledges and understands that the Non-Standard Task may carry inherent risks, including but not limited to:

Property damage (e.g., scratches, dents, breakage)
Structural damage (e.g., to walls, doors, flooring, elevators, or landscaping)
Personal injury (to Customer, Company employees, or third parties)

By signing below, the Customer voluntarily accepts all risks associated with the Non-Standard Task and agrees that Rocket Services LLC and its employees, contractors, or agents will not be held liable for any damages, injuries, or losses arising from the performance of the requested task.

WAIVER AND RELEASE OF LIABILITY

The Customer releases and forever discharges Rocket Services LLC, its owners, employees, contractors, agents, and affiliates from any and all claims, demands, liabilities, damages, or legal actions arising out of or relating to the Non-Standard Task, including but not limited to claims resulting from negligence.

NO WARRANTY OR GUARANTEE

Rocket Services LLC makes no warranty or guarantee regarding the safe movement or placement of the listed items. The Customer understands there is no assurance that the items will remain free from damage.

INDEMNIFICATION

The Customer agrees to indemnify and hold harmless Rocket Services LLC against any and all claims, demands, losses, or legal fees resulting from damages, injuries, or other consequences related to the Non-Standard Task.

CUSTOMER INSTRUCTIONS & UNDERSTANDING

The Customer affirms that they have:

Provided clear instructions to Rocket Services LLC regarding the handling of the item(s)
Been informed of potential risks by the Company Representative
Acknowledged that additional manpower, equipment, or alternative solutions were offered to reduce risks (for an additional cost) but were declined by the Customer

CUSTOMER AFFIRMATION

The Customer certifies that:

They have carefully read this Waiver and fully understand its contents
They voluntarily agree to the terms of this Waiver
They had the opportunity to ask questions and understand that no oral statements or representations contrary to this Waiver were made

Customer Signature

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