Yes. Rocket Services carries general liability insurance and workers' compensation for our employees. Certificates of insurance are available on request for buildings and property managers.

Insurance & Your Rental

Appendix I

October 12, 2026 at 10:13:33 PM

Insurance & Your Rental: Rocket Services LLC provides labor-only moving help. This notice explains who is responsible for your rental truck or container, how we are insured, and where to find our damage and claims policies.

1. Labor-Only Moving Help

What We Do:
- Rocket Services LLC provides labor-only moving help. Our crew loads, unloads, packs, unpacks, assembles, disassembles, arranges and carries items at your locations.
Business Name:
- Our full legal name is Rocket Services LLC, Aurora, CO 80017.

2. Your Rental Truck or Container

You Choose and Drive:
- You choose, rent and drive your own rental truck, trailer or moving container (for example U-Haul, Penske, Budget, PODS or U-Box). Our crew loads and unloads it for you.
- Securing the load for the road, driving, and everything in the vehicle or container once it is loaded are your responsibility.
Rental Company Terms Apply on the Road:
- Your rental company's contract, rules and coverage apply to the vehicle or container and to your belongings while they are on the road. Ask your rental company about its coverage (for example U-Haul Safemove).

3. Our Insurance

General Liability Insurance:
- Rocket Services carries general liability insurance for the work our crew performs at your locations.
Workers' Compensation:
- We carry workers' compensation insurance for our employees.
Certificates of Insurance (COIs):
- Certificates of insurance are available on request for buildings, HOAs and property managers.
- We name a property company or building as additional insured when a written contract requires it.

4. Damage and Claims

Damage Policy:
- Our damage policy, including its limits and exclusions, is in Appendix D.
Claims:
- How to report damage and how claims are reviewed is explained in our Claims Policy.
Questions:
- Call (720) 336-1661 or email info@rocketservicesllc.com.

5. Your Acknowledgment

By Booking Our Services:
- You acknowledge that Rocket Services provides labor only, that you are responsible for your rental truck or container and for driving and securing the load, and that you have been told where to find our damage policy and claims policy.

This Appendix I is an integral part of the Rocket Services LLC Service Agreement. If you have any questions about our insurance, or need a certificate of insurance, please contact us before your service date.

Back to Service Agreement

Rocket Services LLC

WAIVER OF LIABILITY FOR

NON-STANDARD MOVING SERVICES

This Waiver of Liability ("Waiver") is made and entered into on this date:

by and between:

Customer Name (First & Last Name)

Customer Email

Service Address

and Rocket Services LLC

BACKGROUND

The Customer has requested Rocket Services LLC to perform a task outside the standard scope of moving services ("Non-Standard Task"), which may involve elevated risk of property damage, structural damage, personal injury, or other liabilities.

DESCRIPTION OF NON-STANDARD TASK (To be completed by Rocket Services LLC Representative)

Upload Photos (Picture(s) of item(s) and property)

ACKNOWLEDGMENT AND ASSUMPTION OF RISK

The Customer acknowledges and understands that the Non-Standard Task may carry inherent risks, including but not limited to:

Property damage (e.g., scratches, dents, breakage)
Structural damage (e.g., to walls, doors, flooring, elevators, or landscaping)
Personal injury (to Customer, Company employees, or third parties)

By signing below, the Customer voluntarily accepts all risks associated with the Non-Standard Task and agrees that Rocket Services LLC and its employees, contractors, or agents will not be held liable for any damages, injuries, or losses arising from the performance of the requested task.

WAIVER AND RELEASE OF LIABILITY

The Customer releases and forever discharges Rocket Services LLC, its owners, employees, contractors, agents, and affiliates from any and all claims, demands, liabilities, damages, or legal actions arising out of or relating to the Non-Standard Task, including but not limited to claims resulting from negligence.

NO WARRANTY OR GUARANTEE

Rocket Services LLC makes no warranty or guarantee regarding the safe movement or placement of the listed items. The Customer understands there is no assurance that the items will remain free from damage.

INDEMNIFICATION

The Customer agrees to indemnify and hold harmless Rocket Services LLC against any and all claims, demands, losses, or legal fees resulting from damages, injuries, or other consequences related to the Non-Standard Task.

CUSTOMER INSTRUCTIONS & UNDERSTANDING

The Customer affirms that they have:

Provided clear instructions to Rocket Services LLC regarding the handling of the item(s)
Been informed of potential risks by the Company Representative
Acknowledged that additional manpower, equipment, or alternative solutions were offered to reduce risks (for an additional cost) but were declined by the Customer

CUSTOMER AFFIRMATION

The Customer certifies that:

They have carefully read this Waiver and fully understand its contents
They voluntarily agree to the terms of this Waiver
They had the opportunity to ask questions and understand that no oral statements or representations contrary to this Waiver were made

Customer Signature

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