Do I have to tip the crew?

No. Tips are optional and never required to complete a job. Any amount, or none, is accepted.

Cash to the crew at the end of the job, added to the bill with the final payment, or online via hopp.bio/rocketservicesllc, during or after the job.

Tipping Policy

Q: How much do people usually tip moving helpers?

A common guide is $5 to $10 per helper per hour, or 15 to 20% of the total. Customers often consider the size of the job, stairs, heavy items and weather.

Q: Is a tip included in the price?

No. Published rates and quotes never include a tip, and no tip is ever added automatically.

October 31, 2026 at 4:42:31 PM

Tips are optional and never required to complete a job. Customers sometimes ask what is normal, so this page gives a common guide and the ways to tip the crew, during or after the job.

A Common Guide

Tipping is up to the customer. A common guide is $5 to $10 per helper per hour, or 15 to 20% of the total.

Customers often consider the size of the job, stairs, heavy items, weather and how the crew handled the day. Any amount, or none, is accepted.

View Pricing

Ways to Tip

Cash given to the crew at the end of the job
Added to the bill with the final payment
Online via hopp.bio/rocketservicesllc

Pick whichever is easiest. Tips can be given at the end of the job or sent later, and there is no expected method.

Missed the Chance to Tip?

If there was no cash on hand at the end of the job, the online tip link still works afterward. The thank-you page also has links to leave a review or share feedback about the crew.

Questions about a tip can go to info@rocketservicesllc.com.

Tips Are Separate From the Price

Published rates and quotes never include a tip, and no tip is ever added automatically. The final bill covers the service, add-ons and any fees such as stairs or mileage.

If you choose to add a tip to the bill, it is paid with the same methods as the job: cards, Apple Pay, Cash App, PayPal, Venmo, Zelle or cash.

Payment Policy

Other Ways to Thank the Crew

Not every thank-you has to be money. A public review that names the crew members helps them and helps other customers choose.

Mention the service, the city and what the crew handled well, like stairs, heavy furniture or tight timing. Private feedback reaches the office too.

Leave a Review

Refer a Friend

Another way to support the crew is to send them more work. Customers who refer a new customer get a $25 credit off their next job once the new customer's job is completed.

The friend mentions the referral when booking, and the office applies the credit on the invoice.

Request a Booking

Questions about a tip? Call or text (720) 336-1661 or email info@rocketservicesllc.com, and the office will be glad to help.

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Rocket Services LLC

WAIVER OF LIABILITY FOR

NON-STANDARD MOVING SERVICES

This Waiver of Liability ("Waiver") is made and entered into on this date:

by and between:

Customer Name (First & Last Name)

Customer Email

Service Address

and Rocket Services LLC

BACKGROUND

The Customer has requested Rocket Services LLC to perform a task outside the standard scope of moving services ("Non-Standard Task"), which may involve elevated risk of property damage, structural damage, personal injury, or other liabilities.

DESCRIPTION OF NON-STANDARD TASK (To be completed by Rocket Services LLC Representative)

Upload Photos (Picture(s) of item(s) and property)

ACKNOWLEDGMENT AND ASSUMPTION OF RISK

The Customer acknowledges and understands that the Non-Standard Task may carry inherent risks, including but not limited to:

Property damage (e.g., scratches, dents, breakage)
Structural damage (e.g., to walls, doors, flooring, elevators, or landscaping)
Personal injury (to Customer, Company employees, or third parties)

By signing below, the Customer voluntarily accepts all risks associated with the Non-Standard Task and agrees that Rocket Services LLC and its employees, contractors, or agents will not be held liable for any damages, injuries, or losses arising from the performance of the requested task.

WAIVER AND RELEASE OF LIABILITY

The Customer releases and forever discharges Rocket Services LLC, its owners, employees, contractors, agents, and affiliates from any and all claims, demands, liabilities, damages, or legal actions arising out of or relating to the Non-Standard Task, including but not limited to claims resulting from negligence.

NO WARRANTY OR GUARANTEE

Rocket Services LLC makes no warranty or guarantee regarding the safe movement or placement of the listed items. The Customer understands there is no assurance that the items will remain free from damage.

INDEMNIFICATION

The Customer agrees to indemnify and hold harmless Rocket Services LLC against any and all claims, demands, losses, or legal fees resulting from damages, injuries, or other consequences related to the Non-Standard Task.

CUSTOMER INSTRUCTIONS & UNDERSTANDING

The Customer affirms that they have:

Provided clear instructions to Rocket Services LLC regarding the handling of the item(s)
Been informed of potential risks by the Company Representative
Acknowledged that additional manpower, equipment, or alternative solutions were offered to reduce risks (for an additional cost) but were declined by the Customer

CUSTOMER AFFIRMATION

The Customer certifies that:

They have carefully read this Waiver and fully understand its contents
They voluntarily agree to the terms of this Waiver
They had the opportunity to ask questions and understand that no oral statements or representations contrary to this Waiver were made

Customer Signature

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