Detailed General Provisions & Miscellaneous

1. Entire Agreement

• Complete Understanding: This Service Agreement—including the Main Agreement and all Appendices (A through J)—constitutes the entire agreement between you and Rocket Services LLC regarding the services provided.
• Supersession: It replaces all previous understandings, agreements, or representations (whether written or oral) related to the subject matter herein.

2. Amendments and Modifications

• Written Changes: Any modifications or amendments to this Agreement must be made in writing and signed by both parties.
• No Verbal Modifications: Verbal agreements or representations will not be binding unless documented and signed.

3. Confidentiality

• Mutual Obligation: Both parties agree to keep all confidential or proprietary information received during the term of this Agreement strictly confidential.
• Exceptions: Confidential information does not include information that is publicly available or that is independently developed without reference to the other party’s confidential data.
• Duration: These confidentiality obligations continue beyond the termination of this Agreement.

4. Notices

• Method of Delivery: All notices required under this Agreement must be in writing and will be deemed effective when delivered by:
  • Certified mail (with return receipt requested),
  • Overnight courier service (with tracking), or
  • Email (if confirmed by a follow‑up via one of the above methods).
  • This does not apply to cancellations, schedule changes, and claims, which may be sent as described in the Main Agreement and the Claims Policy.
• Addresses for Notices:
  • For Rocket Services LLC: 962 S Richfield Way, Aurora, CO 80017
  • For the Client: The address or email provided at the time of booking.
• Effective Date of Notice: Notices are considered received when the delivery is confirmed.

5. Assignment

• Non‑Assignment: Neither party may assign or transfer any rights or obligations under this Agreement without the prior written consent of the other party, except in connection with a merger, acquisition, or sale of substantially all of its assets.
• Binding Nature: This Agreement is binding on the parties and their respective successors and permitted assigns.

6. Indemnification

• Client Indemnity: You agree to indemnify and hold harmless Rocket Services LLC, its employees, contractors, and agents from any and all claims, damages, losses, liabilities, or expenses (including reasonable attorney’s fees) arising from:
  • Your breach of this Agreement,
  • Your failure to follow your responsibilities, or
  • Any actions or omissions by you that cause harm to the Company or third parties.
• Limitations: This indemnification applies except in cases where the damage is solely caused by the gross negligence or willful misconduct of Rocket Services LLC.

7. Governing Law & Jurisdiction

• Applicable Law: This Agreement is governed by and shall be interpreted in accordance with the laws of the State of Colorado, without regard to any conflicts of law principles.
• Dispute Resolution Venue: Any disputes arising under this Agreement shall be resolved in the state or federal courts located in Colorado, or through binding arbitration as specified in the Main Agreement and relevant Appendices.
• Waiver of Jury Trial: Both parties agree to waive the right to a trial by jury, to the extent permitted by law.

8. Severability

• Partial Invalidity: If any provision of this Agreement is held to be invalid or unenforceable, the remainder of the Agreement will remain in full force and effect.
• Reformation: If a provision is found to be invalid, the parties agree to replace it with a valid provision that most closely reflects the parties’ original intent.

9. Waiver

• No Waiver by Inaction: The failure by either party to insist on strict performance of any provision of this Agreement shall not constitute a waiver of that provision or of any right under this Agreement.
• Subsequent Enforcement: A waiver of any breach or default under this Agreement shall not be deemed a waiver of any subsequent breach or default.

10. Counterparts and Electronic Signatures

• Multiple Copies: This Agreement may be executed in multiple counterparts, each of which is deemed an original, but all of which together constitute one and the same Agreement.
• Electronic Signatures: Signatures provided by electronic means (e.g., digital or encrypted signatures) shall have the same legal force and effect as manual signatures.

11. Limitation of Actions

• Time Limit: Any legal action arising from this Agreement must be initiated within twelve (12) months of the occurrence of the incident giving rise to the claim, unless otherwise provided by applicable law. If Colorado or federal law requires a longer period than stated here, the period required by law at that time applies.
• Action Venue: All legal actions shall be brought in the state or federal courts located in Colorado, as specified above.

12. Miscellaneous

• No Reliance on External Representations: Both parties acknowledge that they are not relying on any representations or statements not contained in this Agreement.
• Cooperation: Both parties agree to cooperate fully with each other to give effect to the terms of this Agreement.
• Entire Document: This Appendix H, together with the Main Agreement and all other Appendices, constitutes the complete understanding between the parties regarding the subject matter and supersedes any prior agreements or understandings.